General Terms and Conditions of Sale

Preamble

The online sales site SiliconeComposite.com is managed by the company Moulages et Composites with a share capital of 2000€, whose registered office is located at 5 rue des fleurs, 68100 Mulhouse, registered in the Mulhouse Trade and Companies Register.

It is hereby specified that the present conditions govern the sale of its products by Moulages et Composites to any individual or legal entity making a purchase via the SiliconeComposite.com website, hereinafter referred to as "the CLIENT".

The present General Conditions of Sale, as well as the order form and the order confirmation constitute the sales contract between Moulages et Composites and the CUSTOMER relating to the sale of the products ordered.

Any order placed on the SiliconeComposite.com website requires that the CUSTOMER accept the General Conditions of Sale in their entirety beforehand and without reservation.

In the event of disagreement with the terms and conditions of the General Conditions of Sale, the CUSTOMER must not use the website.

Moulages et Composites reserves the right to adapt or modify its General Terms and Conditions of Sale at any time and without prior notice, the adaptations or modifications then being applicable to all orders subsequent to the adaptations or modifications.

In the event of modification, the General Terms and Conditions of Sale applicable to the CLIENT's order are those that were online and that the CLIENT accepted on the day of placing the order.

Article 1 - Definitions

The terms and expressions identified by a capital letter in the General Terms and Conditions of Sale have the meaning indicated below (whether they are used in the singular or plural).

General Sales Conditions: refers to the present document, i.e. the terms and conditions applying to the relationship between Moulages et Composites and the CLIENT.
Order: refers to the CUSTOMER's purchase order for one or more Products or Services placed using the SiliconeComposite.com Internet site or via the Customer Service department.
Internet site: shall designate the Internet site accessible at the address www.SiliconeComposite.com.
Product: shall designate a product or Service offered for sale on the Internet site www.SiliconeComposite.com.
CUSTOMER: shall designate a natural or legal person, consumer, who uses the Internet site www.SiliconeComposite.com and acquires one or more Products for his/her personal needs, having previously adhered to the General Sales Conditions.

Article 2. Subject

The present General Terms and Conditions of Sale aim to define the contractual relationship between Moulages et Composites and the CUSTOMER and the conditions applicable to any purchase made through the website www.SiliconeComposite.com

By accepting these General Terms and Conditions of Sale, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependent on you to purchase from this online sales site.

The use of our products for any illegal or unauthorised purpose is prohibited.

Moulages et Composites reserves the right to modify these General Terms and Conditions of Sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the CLIENT.

Article 3. Prices

The prices appearing on the product sheets of the internet catalogue are prices in Euros (€) including all taxes (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.

Moulages et Composites reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalogue on the day of the order will be the only one applicable to the CLIENT.

The products remain the property of www.moulagesetcomposites.com until full payment is received by www.SiliconeComposite.com.

Products on special offer will be indicated by a "PROMOTION" sticker or by a crossed-out price. Our promotions are valid within the limits of available stocks at the time of the order and during the display period.

For CUSTOMERS outside mainland France, www.SiliconeComposite.com is obliged, in accordance with the law in force, to charge VAT on orders sent to most countries in the European Union.

For CUSTOMERS outside the European Union and French overseas departments and territories, orders are not subject to VAT, but may be subject to local taxes and customs duties in force in the country of receipt. These duties and sums are not the responsibility of www.moulagesetcomposites.com. They are the responsibility of the CUSTOMER.

Warning: Any inaccurate information provided by the CUSTOMER in order to evade VAT may result in civil fines and criminal prosecution.

The prices of the Products indicated on the www.moulagesetcomposites.com website do not include the processing and shipping costs which are invoiced in addition to the price of the Products purchased and according to the total amount of the order.

Article 4. Order

The contractual information is presented in the French language and will be the subject of a confirmation containing this contractual information at the latest at the time of delivery. Moulages et Composites reserves the right to cancel or refuse any order from a client with whom there is a dispute concerning the payment of a previous order.

In order to order Products on the Internet site www.SiliconeComposite.com, the CLIENT must create an account by providing the information required in the registration form.

To this end, the CUSTOMER declares that he/she will provide complete personal information that is not erroneous and that will enable him/her to be accurately identified in any situation. Any false or slanderous personal information may lead to the closure of the CUSTOMER's account and the cancellation of their Order.

The account creation section is accessible directly from the main menu bar. Each time the CUSTOMER visits the site, if he/she wishes to order or consult his/her account (status of orders, personal information, etc.), he/she must identify him/herself using this information.

Article 5. Payment

The price of the Products and the costs of their preparation and delivery are payable in full by the CUSTOMER at the time the Order is placed.

The www.SiliconeComposite.com website may offer the Customer the option of paying for the order by different methods :

or by credit card:
After choosing the method of payment by credit card, the Customer is redirected to the secure interface of the payment system in order to enter his personal credit card details in complete security. If the payment is accepted, the order is recorded and the contract is definitively formed. Payment by credit card is irrevocable.
or by cheque:
After having chosen the method of payment by cheque, and as soon as the order is validated, the Client receives a confirmation of the registration of his order. In order to finalise the payment and process the order, the Customer must print this order form, together with the cheque made out to Moulages et Composites, and send it to the following address: 5 rue des Fleurs, 68100 Mulhouse;
No cash payments should be sent. In the case of payment by cheque, it must be issued by a bank domiciled in metropolitan France or Monaco. As soon as the cheque is received, the order will be processed and the Customer will be informed by email. The company Moulages et Composites will send the products within approximately 10 days, after the bank has checked the funds.
or by species : when the products are collected

Article 6. Right of Withdrawal

In accordance with Article L121-21 of the French Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty.

The products must be returned in their original packaging, unused, accompanied by the initial signed delivery note. The cost of returning the product is at the expense of the Customer.

In case of collection, the withdrawal conditions will not apply.

Article 7. Delivery

Once payment for the Order has been received, the Products will be delivered to the delivery address indicated by the CLIENT when the Order was placed. An e-mail will be sent to the CUSTOMER to inform them of the shipment of the Products. The CUSTOMER may choose between different delivery methods.

Shipping costs are calculated according to the delivery method chosen (home, relay point, post office...), the weight of the package and the destination.

Delivery times are only given as an indication, if they exceed thirty days from the order, the sales contract may be terminated and the Customer reimbursed.

Article 8. Guarantee

All products offered by the company Moulages et Composites on the site www.SiliconeComposite.com benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the company Moulages et Composites which will take it back, exchange it or refund it. All claims, requests for exchange or reimbursement must be made by post to the following [address]: Moulages et Composites, 5 rue des fleurs, 68100 Mulhouse within thirty days of delivery.

Article 9. Responsibility

Moulages et Composites is only responsible for all stages of access to the site, the ordering process, delivery, customer service and subsequent services. Moulages et Composites shall not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular loss of data, intrusion, viruses, breakdown of service, and other involuntary problems, or for any event qualified as force majeure, in accordance with case law.

The computerised registers kept in the information systems of Moulages et Composites under reasonable security conditions shall be considered as proof of communication, orders and payments between Moulages et Composites and the Client.

Advice given verbally, in writing or during demonstrations regarding the use of the product is based on our knowledge. The company Moulages et Composites and the siliconecomposite.com website decline all responsibility for the use and application of the product by the user.

The information communicated by the company Moulages et composites and by the siliconecomposite.com website can in no way replace preliminary tests of use. Such tests must be carried out before any large-scale production in order to ensure that our products will give complete satisfaction in your specific application. Mouldings and Composites expressly disclaims any liability for consequential or indirect damages arising from the use of the products. The suggested applications are not intended as an inducement to disregard any industrial property rights. These products are not suitable for food, cosmetic or medical applications.

Article 10 - Security

The www.SiliconeComposite.com website is subject to a security system: the SSL encryption process has been adopted, but all the scrambling and encryption processes have also been strengthened to protect all the sensitive data linked to the means of payment as effectively as possible.

Article 11 - Intellectual property

All texts, comments, works, illustrations and images reproduced on the site www.moulagesetcomposites.com are reserved under copyright and intellectual property law for the whole world. As such, and in accordance with the provisions of the intellectual property code, only private use is authorised, subject to different, even more restrictive provisions of the intellectual property code. Any total or partial reproduction of the www.moulagesetcomposites.com website is strictly forbidden, whether in the form of a photo, logo, visual or text.

Article 12. Personal data

All the data that you provide on the www.SiliconeComposite.com website are provided in order to process your orders.
In accordance with the law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to rectify, consult or modify and delete the data you have communicated to us. This right can also be exercised online.

Article 13. Force majeure

The performance by Moulages et Composites of all or part of its obligations, in particular delivery obligations, shall be suspended in the event of the occurrence of a fortuitous event or force majeure that would hinder or delay the performance thereof. The following are considered as such, without this list being restrictive: war, riots, insurrection, social unrest, strikes of any kind. Moulages et Composites shall inform the CLIENTS of the occurrence of a fortuitous event or force majeure within seven days of its occurrence. In the event that this suspension continues beyond a period of fifteen days, the CLIENT will have the possibility of cancelling the order in progress, and the price of the Products ordered and the delivery costs paid will then be reimbursed.

Article 14. Applicable laws and competent jurisdictions

The General Conditions of Sale are subject to French law. Only the French version of these General Terms and Conditions of Sale is authentic. In the event of any difficulty arising in connection with the Order, the delivery of the Products and, more generally, the performance of the sale, the CUSTOMER shall have the possibility, before taking any legal action, of seeking an amicable solution, in particular with the help of a consumer association or any other advisor of his choice.

Article 15. Customer service

For any information or question about an order, the customer service is at your disposal:

By telephone: 07 68 96 00 19
By e-mail: info@SiliconeComposite.fr
Postal address: 5 rue des fleurs, 68100 Mulhouse